II. TERMS OF SERVICE
1. EFFECTIVE DATE; PRIOR VERSIONS; CONTROLLING VERSION
1.1 Effective Date
The Terms are effective as of the “Effective Date” shown in Section I. (or, if displayed in-app, the effective date shown in the Platform).
1.2 Controlling Version
The version of the Terms that is (a) posted or made available through the Platform and (b) marked with the most recent “Last Updated” date is the controlling version and governs your access to and use of the Platform as of its Effective Date, except to the extent prohibited by applicable law.
1.3 Prior Versions
Prior versions of the Terms may be replaced or superseded. For clarity, prior versions do not apply after a newer version’s Effective Date, except where a prior version must be applied to a specific transaction or event by applicable law or where Vamble expressly agrees in writing.
1.4 Change Log (Optional; Informational)
Vamble may, but is not required to, maintain a summary change log describing material updates. Any change log is provided for convenience only. If there is any conflict between a change log and the text of the Terms, the Terms control.
2. MODIFICATIONS; NOTICE OF CHANGES
2.1 Updates to the Terms
Vamble may update or modify the Terms from time to time for legal, regulatory, operational, security, fraud-prevention, integrity, or business reasons.
2.2 When Changes Apply
Changes take effect on the Effective Date shown on the title page (or, if displayed in-app, the effective date shown in the Platform), unless a different effective date is clearly stated for a specific update.
2.3 Notice of Material Changes
If required by applicable law, Vamble will provide notice of material changes using reasonable methods, which may include an in-app notice, email to the address on file, or posting a notice through the Platform. Non-material changes may be made without additional notice where permitted by law.
2.4 Your Acceptance
To the extent permitted by law, your continued access to or use of the Platform on or after the Effective Date of an updated version constitutes acceptance of the updated Terms. If you do not agree to an update, you must stop using the Platform and close your account (subject to any rights and obligations that must survive under these Terms or applicable law).
2.5 Controlling Version
The controlling version of the Terms is described in Section II. 1 (Effective Date; Prior Versions; Controlling Version).
3. DEFINITIONS
Capitalized terms used throughout this Agreement that are not defined in a particular Policy or section have the meanings given in these Terms of Service and incorporated policies.
3.1 Contest or Match
“Contest” or “Match” means a peer-to-peer or team versus team, skill-based video game competition.
3.2 Contest Status
“Contest Status” means the lifecycle classification Vamble assigns to a Contest for Platform and Settlement purposes. Contest Statuses include:
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Scheduled
“Scheduled” means the Contest start time has been set and is displayed on the Platform or communicated to Participants through Platform-designated channels, including any mutually accepted reschedule reflected in the Platform.
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Check-In Window
“Check-In Window” means the period of time before the start of a Contest during which each Participant must take the required in-Platform actions to confirm readiness (e.g., confirm availability, join lobby/invite flow, or otherwise indicate ready status) before the Contest can be treated as Started.
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Started
“Started” means a Contest has begun such that gameplay is underway or has irreversibly commenced. A Contest is considered “Started” when any of the following occurs (as applicable to the game and supported by verification signals):
- the game session/match instance begins, and the game records the Contest as “in progress” (including a live timer, first round, kickoff, first hand, or equivalent); or
- both Participants have successfully joined the same match instance/lobby and the game state indicates the Contest can proceed (even if the first interaction has not yet occurred); or
- Vamble determines, based on available signals, that the Contest transitioned from pre-match setup into active play.
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Complete
“Complete” or “Completion” means the point at which a Contest has ended in a manner that permits outcome verification and Settlement. A Contest may be treated as Complete even if a Participant disputes the outcome, provided that Vamble has sufficient evidence to determine the appropriate Settlement Status as defined herein.
Completion does not require Final Settlement, and a Contest is considered Complete when, as determined by Vamble based on available verification signals (including game APIs, telemetry, system logs, and/or user-submitted evidence), any of the following occurs:
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Normal End Condition
The game mode’s win condition is met, and the game or publisher platform records a final result (e.g., match end screen, final score, victory/defeat status).
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Forfeit/Abandonment End Condition
A Participant Forfeits, or the Contest is deemed an Abandoned Contest under the Terms, and the outcome may be determined for Settlement purposes.
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Void End Condition
The Contest is treated as ended without a winner due to a Verified Technical Failure or other permitted reason under the Terms, such that Vamble may assign the Settlement Status of Voided.
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Normal End Condition
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Canceled (Pending Review)
“Canceled (Pending Review)” means a Contest is administratively halted and placed into a non-terminal review state because continuation, restart, reschedule, investigation, or verification is required. While Canceled (Pending Review), Stake remains Staked/locked and no winner is declared. Vamble must resolve a Canceled (Pending Review) Contest as Rescheduled, Restarted, Voided, or Settled by Forfeit/Abandonment as permitted under these Terms.
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Rescheduled
“Rescheduled” means a Contest in Canceled (Pending Review) status that is set to occur at a later time under the same Contest parameters (or substantially equivalent parameters as permitted by the Terms), with Stake remaining locked unless and until the Contest is Voided.
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Restarted
“Restarted” means a Contest in Canceled (Pending Review) status that will be restarted as a new instance due to technical or operational necessity. Stake remains locked and applied to the restarted instance unless the Contest is Voided.
3.3 Grace Period
“Grace Period” means the default time allowed after a Contest’s Scheduled start time for a Participant to complete required check-in and join the required match instance/lobby. Unless Contest-specific rules state otherwise, the Grace Period is ten (10) minutes. Failure to appear within the Grace Period is a No-Show.
3.4 User-Attributable Readiness Failure
“User-Attributable Readiness Failure” means any failure within a Participant’s reasonable control, including: uninstalled or incomplete game updates/patches, dead batteries or insufficient power, controller/peripheral failure, account login/access issues, local network issues, local hardware instability, or failure to meet required settings/anti-cheat requirements. User-Attributable Readiness Failures are not a basis for Void and do not prevent Forfeit or Abandonment consequences.
3.5 Unauthorized Pause
“Unauthorized Pause” means a Participant pauses gameplay, goes AFK (away-from-keyboard/controller), or otherwise stops active participation without (a) notice to the opponent through the Platform-designated channel and (b) the opponent’s consent or Vamble permission where required. An Unauthorized Pause triggers the Resume Window.
3.6 Resume Window
“Resume Window” means the default time allowed for a participant to reconnect, rejoin, or resume play after a disconnect, interruption, or Vamble-directed pause. Unless Contest-specific rules state otherwise, the Resume Window is five (5) minutes per incident, with a maximum cumulative downtime of ten (10) minutes per Contest. The Resume Window may be shortened or extended by Contest-specific rules where disclosed at acceptance.
3.7 Imminent or Reasonably Determinable Loss
“Imminent or Reasonably Determinable Loss” means that, based on available match data, game state, score, time remaining, objective progress, or other reliable indicators, a participant’s loss was effectively certain or reasonably determinable at the time of interruption, as determined by Vamble in its sole discretion using available verification methods.
3.8 Abandonment
“Abandonment” means a participant (a) leaves a Contest after it is Started, (b) becomes unavailable for continuation, or (c) repeatedly disconnects or otherwise fails to continue, such that the Contest cannot reasonably proceed within the applicable pause/resume limits or as directed by Vamble. Abandonment results in Loss by Abandonment unless Vamble determines the Contest should be Voided under these Terms.
3.9 Intentional Disconnect
“Intentional Disconnect” means a participant intentionally disconnects, closes, or otherwise terminates the game session, network connection, application, console/PC session, or required communications in a manner that prevents continuation. Intentional Disconnect is treated as Forfeit unless Vamble determines otherwise.
3.10 Wallet
A “Wallet” means the set of internal ledger records maintained by Vamble and the user-facing digital display on the Platform that reflects a User’s funds, Incentives, and ledger designations, as described in Section V. (Wallet & Funds Terms) and Section VI. (Incentives Terms). A Wallet is an internal accounting record only and is not a bank account, stored-value account, deposit account, or custodial account.
3.11 Wallet Balances
“Wallet Balances” means the amounts, balance categories, and ledger designations reflected in a User’s Wallet display at any point in time, as recorded on Vamble’s internal ledger. Wallet Balances may include, as applicable, Cash Balance, Promotional Credits Balance, Locked Balance, Staked Balance, Hold Amount, and related informational display metrics derived from the foregoing (including Total Wallet Balance, Available to Withdraw, Available to Play, Lifetime Winnings, and Negative Balance). Wallet Balances are accounting entries only and do not represent a bank account, stored-value account, or individually segregated funds at a financial institution.
3.12 Stake
“Stake” is the amount put at risk for a Contest. Stake is recorded on Vamble’s internal ledger and designated for Settlement based on the verified Contest outcome. Stake may be funded by (a) cash from a User’s Wallet (“Cash Stake”) and/or (b) Promotional Credits or other cash-equivalent Incentives (“Promotional Stake”), as permitted by these Terms. Stake amounts may be subject to Holds, verification, fees, and other restrictions under the Wallet & Funds Terms.
3.13 Staked
“Staked” is Vamble’s internal ledger designation applied to the portion of a User’s Wallet Balance committed to an accepted Contest, temporarily restricting withdrawal and reuse pending outcome verification and Settlement, as described in in Section V. (Wallet & Funds Terms).
3.14 Cash Stake
“Cash Stake” means the portion of Stake funded with real money from a User’s Cash Balance, excluding Promotional Credits and other Incentives.
3.15 Promotional Stake
“Promotional Stake” means the portion of a Stake funded with Promotional Credits. Promotional Stake is stake-only, non-withdrawable, and governed by these Terms, including the Incentives Terms and any Play-Through Requirements.
3.16 Fees
“Fees” means charges associated with use of the Platform or related services. Fees may include: (a) Platform Fees (Vamble’s service fee for facilitating a Contest), (b) payment method or processing-related fees, (c) withdrawal or payout-related fees, (d) currency conversion or network fees where applicable, and (e) limited event-driven fees that arise only in exceptional situations (for example, chargebacks, reversals, disputes, or error correction).
Platform Fees are assessed from the Total Stake (i.e., deducted from the combined Stake amount to determine the net payout pool) and are not an additional amount owed on top of the Stake you commit. Any applicable Fees are disclosed before you confirm a Contest or transaction, except where a Fee arises after the fact due to a chargeback, reversal, dispute, correction, or other event outside Vamble’s control or initiated by you or your financial institution. Taxes and government charges are not Fees unless expressly stated.
3.17 Settlement
“Settlement” means the operational, ledger-based process by which Vamble (a) determines and assigns the applicable Settlement Status for a Contest based on available verification signals under these Terms, and (b) records the resulting Settlement Entries on Vamble’s internal ledger, including any applicable credits, debits, release of Staked Balance, Holds, transfers, refunds, reversals, adjustments, and Fees, in accordance with these Terms and Section V. (Wallet & Funds Terms).
3.18 Settlement Entries
“Settlement Entries” means the internal ledger postings made by Vamble to implement Settlement, including credits, debits, release of Staked Balance, Holds, fee assessments, refunds, adjustments, reversals, and other ledger movements permitted under these Terms and Section V. (Wallet & Funds Terms).
3.19 Settlement Status
“Settlement Status” means the outcome classification Vamble applies to a Contest for Settlement purposes, which may include (as applicable): Win, Loss, Tie, Win by Forfeit, Loss by Forfeit (including Loss by Forfeit (No-Show)), Win by Abandonment, Loss by Abandonment, Voided, and any other status Vamble expressly defines in these Terms.
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Win
“Win” means a Settlement Status in which a participant is determined by Vamble to be the winner of a Contest based on available verification signals under these Terms.
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Loss
“Loss” means a Settlement Status in which a participant is determined by Vamble to be the non-winning participant of a Contest based on available verification signals under these Terms.
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Tie
“Tie” means a Settlement Status in which Vamble determines, based on Verifiable Evidence and available verification signals, that a Contest ended without a winner (for example, a draw, equal score, stalemate, or equivalent result recognized by the applicable game rules).
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Voided
“Voided” or “Void” means a Settlement Status in which the Contest is treated as having no winner and no loser for Settlement purposes. Vamble will record the Contest as occurred for operational, audit, integrity, and compliance purposes, but will not settle it as a Win, Loss, or Forfeit. Subject to the Terms (including Holds, reversals, chargebacks, fraud recovery, and error correction), each participant’s Stake is returned in-kind in the same amount and type originally Staked.
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Forfeit
“Forfeit”, “Forfeited”, or “Forfeiture” means a participant is deemed to have lost a Contest due to a failure to meet required participation or continuation obligations, including a No-Show, refusal to continue, or failure to resume after a permitted interruption when directed by Vamble. A Forfeit may occur before or after a Contest is Started, depending on the circumstances and the applicable game flow.
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No-Show
“No-Show” means a participant fails to timely appear and/or fails to timely join the required match instance/lobby/check-in flow within the applicable grace period after the Scheduled Start Time (or after a Vamble-directed restart/resume time). A No-Show results in Loss by Forfeit (No-Show) unless Vamble determines the Contest should be Canceled or Voided under these Terms.
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Win by Forfeit
“Win by Forfeit” means a Settlement Status assigned to the non-breaching participant when the opponent is assigned Loss by Forfeit.
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Loss by Forfeit (No-Show)
“Loss by Forfeit (No-Show)” means a Loss by Forfeit resulting specifically from a No-Show.
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Win by Abandonment
“Win by Abandonment” means a Settlement Status assigned to the non-abandoning participant when the opponent is assigned Loss by Abandonment.
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Loss by Abandonment
“Loss by Abandonment” means a Settlement Status assigned to a participant who Abandons a Started Contest under these Terms.
3.20 Pending Settlement
“Pending Settlement” means a Contest that is Completed but has not yet had Settlement Entries posted because verification, review, or dispute handling is still in process.
3.21 Provisional Settlement
“Provisional Settlement” means Settlement where (a) the Contest outcome has been verified to a sufficient level for ledger posting and (b) Settlement Entries have been posted and/or Stake has been released in accordance with the applicable Settlement Status, but (c) the Dispute Submission Deadline has not yet passed and/or a timely dispute remains open.
3.22 Dispute Submission Deadline
“Dispute Submission Deadline” means forty-eight (48) hours after the Contest’s end time as recorded by the Platform (or, if not available, as reasonably determined by Vamble based on available verification signals).
3.23 Final Settlement
“Final Settlement” means the point at which Vamble has (a) verified the Contest outcome under Section II. 8 (Contest Rules, Player Readiness, Outcomes, and Settlement), (b) posted Settlement Entries on the internal ledger under Section V. 8 (Staked Balance and Settlement), and (c) either (i) the Dispute Submission Deadline passes without a valid dispute, or (ii) any timely dispute has been resolved and closed under Section XIII. (Dispute Resolution Policy). Final Settlement is final for Contest outcome and ordinary Platform Settlement purposes, subject only to the limited reversal/adjustment circumstances expressly permitted under these Terms.
3.24 Permitted Void Conditions
“Permitted Void Conditions” means the limited set of conditions under which Vamble may assign the Settlement Status of Voided, including:
- a Verified Technical Failure that prevents fair Completion or reliable verification and is not attributable to either Participant;
- a verifiable Platform-side configuration error (wrong mode/rules/Stake parameters materially affecting fairness);
- a verifiable third-party game service outage or game API failure that prevents reliable verification; or
- any other operational integrity issue where Vamble determines, in good faith, that declaring a winner would be unfair or unreliable and a Void is required for integrity or compliance.
Permitted Void Conditions exclude User-Attributable Readiness Failures, voluntary exits, strategic disconnects, attempts to avoid a likely loss, or other conduct-based interruptions.
3.25 Forfeit Conditions
“Forfeit Conditions” means the conditions under which Vamble may assign Loss by Forfeit to a participant, including:
- No-Show (failure to appear within the Grace Period);
- Intentional Disconnect;
- refusal to start, continue, or comply with Contest-specific required settings;
- failure to resume within the Resume Window after a disconnect or interruption not caused by a Permitted Void Condition;
- repeated Unauthorized Pauses or inactivity that exceed the Resume Window or maximum cumulative downtime; or
- any other conduct-based failure to participate or continue that Vamble determines, based on verification signals, was within the participant’s reasonable control.
3.26 Handle
“Handle” means the gross total amount Staked in Contests on the Platform over a specified period, before deducting any Fees, refunds, Voids, reversals, or other adjustments. Handle is an activity metric only and does not represent revenue, profit, or winnings. Handle may be designated as User Handle or Platform Handle and reported as Gross Handle or Net Handle.
Vamble may calculate and display Handle using internal ledger records and may exclude certain Contest types, jurisdictions, or promotional formats from specific Handle-based programs, metrics, or benefits as disclosed in the Platform or applicable terms.
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User Handle
“User Handle” means the aggregate Stake amounts placed at risk by a specific User across eligible Contests during the applicable period, including Cash Stake and Promotional Stake, as recorded on Vamble’s internal ledger at the time the Stake becomes Staked.
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Platform Handle
“Platform Handle” means the aggregate Stake amounts Staked across all Users during the applicable period.
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Gross Handle (Placed/Accepted)
“Gross Handle” means the Stake amounts that become Staked when a Contest is accepted.
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Net Handle (Settled)
“Net Handle (Settled)” means Gross Handle minus amounts from Voided Contests and other reversals, refunds, and adjustments, as determined by Vamble.
3.27 Verified Technical Failure
“Verified Technical Failure” means a verified Vamble-platform outage or material degradation, or a verified third-party game/platform/service outage or API failure, that prevents fair Completion or reliable verification of a Contest outcome and is not attributable to either participant’s conduct or environment. Verified Technical Failure excludes User-Attributable Readiness Failures, local hardware/peripheral failures, local network issues, voluntary exits, and Intentional Disconnects.
3.28 Play-Through Credit Rate
“Play-Through Credit Rate” means the percentage of a User’s eligible Fully-Cash Funded Stake that counts toward satisfying Play-Through Requirements for Promotional-Attributed Winnings. The Play-Through Credit Rate may be reduced or set to 0% for certain Contests, formats, jurisdictions, or activity where reasonably necessary for fraud prevention, integrity controls, responsible-platform-use controls, or legal/compliance reasons, as disclosed through the Platform or Promotion-specific terms where practicable.
3.29 Minimum Evidence Requirements
“Minimum Evidence Requirements” means the minimum standards that evidence must meet for dispute review, which may include clear and readable media, sufficient context to verify the claim, match identifiers or timestamps where applicable, original unedited files when requested, and continuity sufficient to prevent selective editing or misrepresentation.
3.30 Verifiable Evidence
“Verifiable Evidence” means evidence that can be authenticated or corroborated through metadata, continuity, system logs, third-party data, or other reliable means and that has not been materially altered.
3.31 Altered Evidence
“Altered Evidence” means evidence that has been edited, manipulated, speed-changed, selectively clipped to remove context, overlaid, or otherwise modified in a manner that reasonably undermines reliability or verifiability.
3.32 Platform Data
“Platform Data” means all data, signals, records, and information collected, generated, derived, received, or processed in connection with (a) access to or use of the Platform, or (b) operation of the Platform, including without limitation: Account data; Device & Usage data; Location data; communications data (including SMS/MMS logs and preferences); Transaction data and Wallet/ledger data; Gameplay Data; User Content; Contest and Rules-of-Play data; verification and compliance data (including KYC/AML and sanctions screening results); dispute and integrity evidence; logs; and analytics.
Platform Data does not, by itself, grant or determine ownership of any intellectual property or other rights in such data, which are addressed elsewhere in these Terms and the Privacy Policy.
3.33 Gameplay Data
Gameplay-related data (“Gameplay Data”) is Platform Data that relates to Contest participation and may include, without limitation: gameplay video and audio recordings, screenshots, telemetry, match activity, contest-related system logs, metadata, timestamps, identifiers, and other related verification signals, technical information, or operational information generated or collected in connection with Contests on the Platform.
Gameplay Data may be processed in anonymized or pseudonymized form to operate, secure, and improve Vamble’s systems, including through analytics, security enhancements, and artificial intelligence or machine learning–assisted development, in accordance with the Privacy Policy and applicable law.
3.34 User Content
“User Content” means Platform Data that a User submits, posts, uploads, transmits, or otherwise makes available through the Platform (including profiles, clips, images, chat, comments, and other materials), excluding Platform-generated operational logs and verification signals that are generated automatically by the Platform.
User Content may also constitute Gameplay Data to the extent it relates to Contest participation, outcome verification, disputes, integrity enforcement, or other Contest-related functions described in these Terms and the Privacy Policy.
4. PLATFORM SERVICES, USE, AND RESTRICTIONS
4.1 Nature of Service
Vamble is a technology platform that provides tools for Users to create, accept, and participate in peer-to-peer, skill-based video game matches (“Contests” or “Matches”). Vamble operates solely as a technology provider and neutral intermediary, facilitating skill-based Contests between Users who voluntarily participate, and applying operational Settlement controls as described in the Wallet & Funds Terms.
Vamble does not set odds, participate in outcomes, act as a bookmaker or house, or otherwise place Stakes for or against Users.
4.2 Games of Skill Only
All Contests on the Platform must be based exclusively on games in which the outcome is determined predominantly by the skill, knowledge, and ability of the participants, rather than by chance. Vamble does not support, permit, or facilitate games of chance, lotteries, or casino-style gambling.
Vamble may designate which titles, modes, rules, or formats are eligible for skill-based Contests and may add, remove, or restrict games or formats at any time.
4.3 Jurisdictional Restrictions
Vamble may restrict or prohibit access to the Platform or to certain features (including skill-based wagering) for Users located in particular countries, states, or regions, including where applicable law is unclear or under review. We may deny, limit, or terminate your access, even if you believe your participation is lawful, if we determine that doing so is necessary or prudent for legal, regulatory, or risk reasons.
4.4 Prohibited Use
You may not use the Platform:
- for any unlawful purpose or in violation of any law or regulation;
- to participate in any Contest that constitutes gambling, betting on chance, an illegal lottery, or any prohibited gaming activity;
- if you are a minor or otherwise ineligible under these Terms or under law;
- to commit or facilitate fraud, money laundering, terrorist financing, sanctions evasion, or other unlawful conduct;
- using bots, scripts, or automated tools without our prior written authorization; or
- in any manner that interferes with or harms the Platform or other Users.
4.5 Mobile Applications; App Store & Google Play Terms
If you download or access the Platform through a mobile application (the “App”), the following additional terms apply. These Terms are between you and Vamble only, not with Apple Inc. (“Apple”) or Google LLC (“Google”), except as described below. Your use of the App must also comply with the applicable app marketplace terms and policies (including the Apple Media Services Terms and Conditions and/or Google Play Terms of Service, as applicable).
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Apple iOS / App Store
If you access the App through the Apple App Store:
- You acknowledge that these Terms are concluded between you and Vamble only, and not with Apple. Apple is not responsible for the App or the content, services, or functionality made available through the App.
- To the maximum extent permitted by law, Apple has no obligation to provide any maintenance, support, or other services with respect to the App.
- In the event of any failure of the App to conform to any applicable warranty (to the extent any warranty exists), you may notify Apple, and Apple may refund the purchase price for the App (if any) to you; to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are governed solely by these Terms and applicable law.
- Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (without limitation): (1) product liability claims; (2) any claim that the App fails to conform to applicable legal or regulatory requirements; or (3) claims arising under consumer protection, privacy, or similar laws.
- In the event of any third-party claim that the App or your possession and use of the App infringes a third party’s intellectual property rights, Vamble (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim, as required by these Terms and applicable law.
- You represent and warrant that (1) you are not located in a country that is subject to a U.S. government embargo or designated as “terrorist supporting,” and (2) you are not listed on any U.S. government list of prohibited or restricted parties.
- Apple and Apple’s subsidiaries are third-party beneficiaries of this Section II. 4.5a Upon your acceptance of these Terms, Apple will have the right (and you will be deemed to have accepted the right) to enforce this Section II. 4.5a against you as a third-party beneficiary.
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Google Play
If you access the App through Google Play:
- You acknowledge that these Terms are concluded between you and Vamble only, and not with Google. Google is not responsible for the App or the content, services, or functionality made available through the App.
- Google has no obligation to provide maintenance or support for the App. Any support requests should be directed to Vamble in accordance with these Terms.
- To the maximum extent permitted by law, Google is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including product liability claims, regulatory compliance claims, and consumer protection claims.
- Google and its affiliates are third-party beneficiaries of this Section II. 4.5b and may enforce it as third-party beneficiaries.
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Conflicts
If there is a conflict between this Section II. 4.5 and any applicable app marketplace terms that must, by law or policy, control, then the applicable marketplace terms control only to the extent of that conflict, and these Terms otherwise remain in effect.
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In-App Purchases; Marketplace Billing
The App may offer purchases or subscriptions processed through the Apple App Store or Google Play (“In-App Purchases”). If In-App Purchases are offered, the price, billing frequency, renewal terms, and cancellation instructions will be disclosed at the time of purchase, and your purchase is subject to the applicable marketplace terms and billing policies. To the extent permitted by law, the marketplace (not Vamble) may process payments, cancellations, and refunds for In-App Purchases in accordance with its policies; however, Vamble may, in its discretion and where permitted by the marketplace and applicable law, provide credits, adjustments, or other remedies as described in these Terms or presented at the time of purchase. Any In-App Purchases are subject to Vamble’s eligibility, compliance, and enforcement requirements, and Vamble may restrict or disable access to In-App Purchases or related features in certain jurisdictions or for certain Users.
4.6 Third-Party Games; Publisher Rules; No Endorsement or Affiliation
Vamble may support Contests for third-party games, publishers, and platforms (collectively, “Third-Party Games”). Third-Party Games are owned and controlled by their respective publishers and licensors. Vamble is not endorsed by, affiliated with, sponsored by, or approved by any Third-Party Game publisher unless Vamble expressly states otherwise in writing.
You are solely responsible for complying with all applicable Third-Party Game terms, end-user license agreements, codes of conduct, platform terms, tournament rules, and any other publisher or platform policies that apply to your gameplay, content, or account. If a Third-Party Game publisher or platform prohibits or restricts a Contest format, verification method, gameplay recording, or other feature, Vamble may restrict, suspend, or disable related Contests or Platform features at any time.
Third-Party Games may generate, display, or involve data, recordings, or content that includes third-party intellectual property and/or is governed by third-party rules. Such materials may constitute Platform Data and/or Gameplay Data (Sections II. 3.32 and II. 3.33) and may also include User Content to the extent you submit or upload it through the Platform (Section II. 3.34). Nothing in these Terms grants you or Vamble ownership of any third-party intellectual property. Your and Vamble’s respective rights and obligations relating to intellectual property and User Content are governed by Section II. 12 (Intellectual Property (Vamble and Third Parties)) and Section II. 13 (User Content; Public Features; Moderation). Vamble may remove, disable access to, or restrict content, Contests, or features to comply with publisher policies, legal requirements, safety, dispute handling, or Platform integrity needs (see Section II. 13.3).
4.7 Beta Features; Experimental Functionality
From time to time, Vamble may offer features, tools, integrations, games, formats, or services that are labeled or otherwise identified as “beta,” “experimental,” “early access,” “preview,” “pilot,” or similar (collectively, “Beta Features”). Beta Features are provided on an “as available” basis and may be incomplete, unstable, or subject to errors, interruptions, or changes. Vamble may modify, suspend, limit, or discontinue any Beta Feature at any time, including changing eligibility, rules, functionality, availability, or supported platforms, without liability to you.
To the extent permitted by law, Beta Features may have reduced support, may not work with all devices or Third-Party Games, and may not be suitable for critical use. Vamble does not make any promise that Beta Features will become generally available or remain available for any minimum period.
Where a Beta Feature affects a Contest, Wallet, Fees, verification, or Settlement, Vamble may apply additional integrity or risk controls and may restrict availability as described in these Terms.
5. ELIGIBILITY AND USER ACCOUNT
5.1 Minimum Age & Jurisdiction
You must be at least 18 years old, or the legal age of majority in your jurisdiction (whichever is greater) and legally permitted to participate in skill-based Contests to use, create an account, and participate in skill-based Contests on the Platform.
By using and registering or signing up on the Platform, you represent and warrant that you meet all age and legal requirements in your jurisdiction, and that your use of the Platform does not violate any applicable law, regulation, court order, or governmental restriction, and you are not located in, or otherwise subject to, a jurisdiction in which use of the Platform is prohibited under the Terms.
Vamble uses reasonable measures such as IP geolocation, KYC/AML checks, and jurisdictional rules to help determine eligibility, but these measures are not foolproof. You ultimately remain responsible for ensuring your use of the Platform is lawful in your jurisdiction.
5.2 Account Registration
You must provide accurate, complete, and current information when creating an account, and keep it updated. You may be required to submit government-issued identification and other information for identity, age, sanctions, and jurisdiction verification. If you provide false or misleading information, or we cannot verify your information, we may suspend or terminate your account.
5.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@vamble.com if you suspect unauthorized access or a security breach.
5.4 Single-User Account
You may maintain only one personal account unless explicitly authorized in writing by Vamble. Multi-accounting, account sharing, or use of accounts on behalf of others is strictly prohibited.
5.5 Account Closure; Effects; Survival
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How to Request Closure
You may request to close your account by contacting support@vamble.com (and we may offer an in-app closure workflow). We may require identity verification or additional information to process a closure request.
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Pending Contests, Disputes, Holds, and Compliance
Account closure does not automatically terminate or reverse Pending Settlement, Provisional Settlement, disputes, investigations, Holds, chargebacks, reversals, or compliance reviews. Vamble may delay closure or restrict withdrawals as reasonably necessary to complete Settlement, resolve disputes, satisfy legal or contractual obligations, prevent fraud, or comply with AML/KYC, sanctions screening, tax, or payment-processor requirements.
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Wallet Balances and Withdrawals at Closure
If you request closure, you remain responsible for withdrawing any amounts that are Available to Withdraw before closure, subject to the Wallet & Funds Terms. Amounts that are not Available to Withdraw (including Staked Balance, Holds, Locked Balance, Promotional Credits, Promotional-Attributed Winnings, or other restricted balances) will be handled under the Terms, including the Incentives Terms, dispute rules, and applicable law.
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User Content and Public Features
If the Platform offers public or shared features, User Content you submitted may remain visible to others (for example, in public feeds, leaderboards, comments, or shared clips) unless removed in accordance with the Terms, applicable law, or Platform functionality. Vamble may retain and use User Content and related records as permitted by these Terms and the Privacy Policy, including for integrity, dispute resolution, enforcement, security, and compliance.
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Survival
Provisions that by their nature should survive account closure will survive, including provisions regarding intellectual property, user content licenses, disclaimers, limitation of liability, indemnification, dispute resolution/arbitration, and compliance/recordkeeping obligations.
6. ELECTRONIC COMMUNICATIONS
6.1 Electronic Communications Consent
By creating an Account or using the Platform, you consent to receive communications from Vamble electronically, including through the Platform, email, push notifications, and other electronic means. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
6.2 Text Messages (SMS/MMS)
If you provide a mobile phone number to Vamble, you authorize Vamble to send you text messages (SMS/MMS) to that number for transactional and security purposes, which may include two-factor authentication (2FA), login or security alerts, account notices, Contest activity alerts, Wallet activity alerts, support-related messages, and other Platform updates. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
6.3 Marketing Text Messages (Optional)
Where permitted by law, Vamble may offer the ability to opt in to receive marketing or promotional text messages. Marketing text messaging consent is not required to create an Account, use the Platform, or participate in Contests.
6.4 Opt-Out; Revocation
You may opt out of non-essential electronic communications at any time, subject to applicable law and feature availability:
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Marketing Email
You may opt out by using the unsubscribe link in the message and/or by updating your communication preferences in your account settings (where available).
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Marketing Text Messages (SMS/MMS)
You may opt out at any time by following the instructions provided in the message (for example, replying STOP where supported) or by contacting support@vamble.com. Message and data rates may apply.
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Push Notifications
You may disable push notifications through your device settings and, where available, in your account settings.
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In-Platform Messages
Certain non-essential notifications may be managed through your account settings (where available).
Opting out of non-essential communications does not apply to, and will not prevent, essential service, security, or transactional communications, including messages related to account security (including 2FA), identity verification, Contest and Wallet activity, withdrawals and payouts, legal notices, policy updates, and support responses. If you disable or opt out of certain channels, you remain responsible for maintaining accurate contact information and monitoring your account for important notices. See also Section III. 16 (Marketing, Communications, and Opt-Out) of the Privacy Policy.
6.5 Accurate Contact Information
You are responsible for providing and maintaining a current email address and phone number. If you change your phone number, you must update it in your Account promptly.
6.6 E-SIGN Disclosures
Where required by law, you consent to the use of electronic records and signatures in connection with the Platform, including acceptance of these Terms and receipt of disclosures, notices, and records electronically. You are responsible for maintaining access to the internet and a device capable of receiving and retaining electronic communications.
6.7 Recording and Monitoring Consent
To operate, secure, and improve the Platform, Vamble may monitor, review, and/or record communications and interactions that occur through or in connection with the Platform, including customer support calls (where permitted by law), in-Platform chat, messages, reports, appeals, dispute submissions, and related communications (“Communications”). Vamble uses Communications for purposes including support, training and quality assurance, compliance, fraud prevention, safety, abuse prevention, moderation, enforcement of the Terms, and dispute resolution.
Where required by applicable law, Vamble will provide additional notice and obtain required consent before recording. By using the Platform and communicating with Vamble through the Platform or support channels, you consent to such monitoring and recording to the extent permitted by law. You may choose not to communicate through recorded channels; however, doing so may limit our ability to provide support, investigate issues, or resolve disputes. Communications are Platform Data and may be processed and retained as described in the Privacy Policy and the Terms.
7. GAMEPLAY DATA AND CONSENT TO GAMEPLAY RECORDING AND MONITORING
7.1 Mandatory Gameplay Data Collection and Monitoring; Consent
By accessing or using the Platform or participating in any Contest, you acknowledge and agree that the recording, monitoring, capture, storage, and analysis of Gameplay Data is a mandatory, non-optional component of the Platform.
Collection and monitoring of Gameplay Data may occur automatically, continuously, or intermittently and may involve automated systems, algorithmic tools, or artificial intelligence–assisted technologies for legitimate operational purposes, including, but not limited to:
- Contest verification and outcome determination;
- dispute resolution;
- fraud detection and prevention;
- security and abuse prevention;
- compliance with legal and regulatory obligations; and
- quality assurance and Platform integrity and improvement.
Participation in any Contest constitutes your affirmative, informed consent to such collection and monitoring of Gameplay Data, regardless of whether collection or monitoring is initiated by Vamble, integrated third-party services, or game platform APIs, to the fullest extent permitted by applicable law.
IF YOU DO NOT CONSENT TO SUCH COLLECTION AND MONITORING, YOU MUST NOT ACCESS OR PARTICIPATE IN CONTESTS ON THE PLATFORM.
7.2 Artificial Intelligence and Human Oversight
Vamble may use automated systems and artificial intelligence–assisted tools to support Contest verification, fraud detection, security, compliance, dispute resolution, and Platform improvement.
Such systems operate as assistive technologies and do not, by themselves, make final determinations regarding Contest outcomes, account status, suspensions, or financial entitlements where human involvement is required by applicable law.
Where a decision produces legal effects or similarly significant impacts on a user, appropriate human review and oversight will be applied in accordance with these policies and applicable law.
7.3 AI Training and Improvement (Privacy Policy Controls)
Vamble may use Gameplay Data to develop, train, test, and improve Vamble’s internal analytics systems and artificial intelligence or machine learning–assisted tools, as described in III. (Privacy Policy). Where applicable law provides opt-out rights for internal model training, Users may exercise such rights through account settings or by contacting privacy@vamble.com. Any opt-out applies only to internal model training and improvement and does not limit Vamble’s mandatory collection and processing of Gameplay Data for the operational purposes described in Section III. 8.8 (Limitations on Opt-Out Rights).
7.4 Optional Consent for Vamble Marketing
Separately from Vamble’s mandatory Gameplay Data collection, monitoring, and use, Users may optionally elect to grant Vamble a non-exclusive, revocable license to use certain gameplay recordings, audio, screenshots, or clips for Vamble’s own marketing, promotional, educational, or brand-related purposes, including use on Vamble-owned websites, applications, social media channels, advertisements, and promotional materials.
These optional consents:
- are not required to access or use the Platform;
- may be granted or withdrawn at any time through account settings or by contacting privacy@vamble.com; and
- do not affect mandatory operational recording required for Contest participation.
7.5 User Rights in Gameplay Data
Gameplay Data generated, collected, or processed by Vamble are created and maintained as part of Vamble’s operational systems and internal records.
Users do not own, control, or hold exclusive rights to Gameplay Data captured or stored by Vamble, including recordings of Contests in which they participated.
Subject to applicable law and Platform limitations, Users may request reasonable access to recordings or excerpts associated with their own Contests for personal, non-commercial purposes such as review, learning, or dispute-related use. Access may be limited, redacted, delayed, or denied where necessary to protect:
- the rights of other users;
- proprietary systems or intellectual property;
- Platform security or fraud-prevention measures; or
- legal or regulatory obligations.
Users may not sell, license, monetize, publicly distribute, or otherwise commercially exploit gameplay recordings obtained from Vamble without Vamble’s prior written consent.
Vamble retains the right to store, retain, analyze, and use Gameplay Data as necessary for Contest verification, dispute resolution, fraud prevention, compliance, security, Platform improvement, and other lawful operational purposes, notwithstanding any user request to delete or restrict such data where retention is required or permitted by law.
7.6 No Use of Minors’ Gameplay Data
Vamble does not use, retain for marketing, or process for artificial intelligence training any Gameplay Data or related media associated with Users under 18 years of age (or the legal age of majority in their jurisdiction, if higher), including any inferred or derived data. Any such data or content identified will be excluded from marketing and AI training systems and deleted or restricted in accordance with applicable law.
8. CONTEST RULES, PLAYER READINESS, OUTCOMES, AND SETTLEMENT
8.1 Contest Rules
All Contests must be played in accordance with Section XI. (Rules of Play & Contest Integrity Policy) and any Contest-specific rules displayed at the time a Contest is accepted. Failure to comply may result in Forfeiture, reversal of Settlement Entries, account restrictions, or other enforcement actions as described in these Terms and the incorporated policies.
8.2 Player Readiness
All Players must be prepared for a Contest prior to expiration of the Check-In Window and in accordance with Section XI. (Rules of Play & Contest Integrity Policy) and any Contest-specific rules displayed at the time a Contest is accepted. Failure to comply may result in Forfeiture, reversal of Settlement Entries, account restrictions, or other enforcement actions as described in these Terms and the incorporated policies.
8.3 Contest Outcomes
Contest outcomes are determined based on verification methods designated by Vamble, which may include, without limitation, recording or monitoring as described in the Terms of Service and Privacy Policy, such as automated screenshots, video or audio recordings, gameplay telemetry, match data, third-party game APIs, Participant-submitted evidence, system logs, or other technical or operational verification methods, including the use of automated or artificial intelligence–assisted systems.
Vamble may rely on one or more verification methods, in combination or independently, and may determine in its sole discretion which method(s) are appropriate for a given Contest. Automated verification systems may be subject to human review where required by law or where Vamble deems appropriate.
Vamble’s determination of a Contest outcome is final for Platform Settlement purposes, subject to Section XIII. (Dispute Resolution Policy), the arbitration and dispute resolution provisions in these Terms of Service, and applicable law.
8.4 Settlement
For eligible Contests, Vamble applies operational Settlement controls through its internal ledger to temporarily restrict and release amounts within Users’ Wallet Balances (including Staked Balance), pending verification of Contest outcomes, as described in Section V. (Wallet & Funds Terms).
Settlement is operational and ledger-based only; Vamble does not act as a trustee, custodian, fiduciary, or legal escrow agent.
8.5 Contest Disputes
A User who disputes a Contest outcome must submit a dispute in accordance with Section XIII. (Dispute Resolution Policy) and must include evidence that meets Vamble’s Minimum Evidence Requirements. Required evidence may include, without limitation, screenshots, video recordings, gameplay telemetry, match data, third-party game APIs, chat logs, and any other materials Vamble requests. Disputes submitted without required evidence, submitted late, or supported by insufficient, Altered Evidence, or non-verifiable evidence may be rejected, closed, or denied in Vamble’s sole discretion. Vamble may also rely on system-generated verification methods and third-party data in addition to, or instead of, User-submitted evidence.
8.6 Outcome Determination; Pending, Provisional, and Final Settlement
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Outcome Verification
Vamble determines Contest outcomes based on the verification methods described in Section II. 8.3 (Contest Outcomes) and Section XI. (Rules of Play & Contest Integrity Policy). Vamble may classify each Contest’s terminal outcome by assigning a Settlement Status (including, as applicable, Win, Loss, Tie, Loss by Forfeit (including No-Show), Loss by Abandonment, or Voided) as defined in Section II. 1 (Definitions).
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Settlement Timing
A Contest may be Pending Settlement where additional verification, investigation, or review is required. Where Vamble posts Settlement Entries before the Dispute Submission Deadline has passed (or while a timely dispute remains open), the Contest may be treated as Provisional Settlement. A Contest reaches Final Settlement only after the Dispute Submission Deadline passes without a valid dispute or any timely dispute has been resolved and closed, subject to the limited reversal/adjustment circumstances expressly permitted under these Terms.
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Ledger Posting
Settlement is implemented through Settlement Entries on Vamble’s internal ledger, including credits, debits, release of Staked Balance, Holds, refunds, reversals, adjustments, and Fees, as permitted under these Terms and the Wallet & Funds Terms.
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No Fiduciary Relationship
Settlement is operational and ledger-based only; Vamble does not act as a trustee, custodian, fiduciary, or legal escrow agent.
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Tie Treatment; No Incentives Accrual; Fees
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Contest-Specific Tiebreakers Control
If Contest-specific rules displayed at acceptance provide an approved tiebreaker, rematch, or tie-resolution procedure, those rules control, and Vamble will apply the resulting outcome (for example, Win/Loss) where verifiable.
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Default Tie Settlement
If a Contest ends in a Tie, as defined in Section II. 1 (Definitions) and no Contest-specific tie-resolution procedure applies, Vamble will resolve the Contest by returning each participant’s Stake to the same balance type(s) from which it was funded (for example, Cash Stake returned to Cash Balance and Promotional Stake returned as Promotional Credits or otherwise handled in accordance with Section VI. (Incentives Terms)). No winnings are awarded for a Tie.
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No Incentives Credit for Ties
Any Stake used in a Contest that ends in a Tie (including Cash Stake and Promotional Stake) does not count toward any accumulation, threshold, goal, streak, tier progress, Play-Through Requirements, fee-waiver qualification, perk eligibility, or similar metric for purposes of earning or unlocking Incentives, Promotional Credits, or Perks, unless Vamble expressly states otherwise in Contest-specific rules or Promotion-specific terms accepted by the User.
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Fees for Ties
Absent clear disclosure to the contrary prior to acceptance, Vamble will not assess Platform Fees on a Contest that ends in a Tie. This does not affect any non-refundable third-party fees unrelated to Contest outcome (for example, deposit or withdrawal processing fees), which are governed by Section V. (Wallet & Funds Terms) and Section II. 9 (Funds, Fees, Processors, and Subscriptions).
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Contest-Specific Tiebreakers Control
8.7 Forfeit, Abandonment, No-Show, and Player Readiness (Default Rule: Loss for the Responsible Participant)
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Forfeit Conditions; No-Show
If a participant meets any Forfeit Conditions (including a No-Show by failing to appear and/or join within the Grace Period, refusal to continue, failure to comply with required settings, failure to resume within the Resume Window, an Intentional Disconnect, or repeated Unauthorized Pauses), Vamble may assign that participant a Loss by Forfeit and assign the opponent a corresponding win (including Win by Forfeit where applicable).
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Abandonment
If a participant abandons a Started Contest (including by disconnecting, going inactive, repeatedly disconnecting, or otherwise failing to continue) and the Contest cannot reasonably proceed within applicable timeframes or as directed by Vamble, Vamble may assign the abandoning participant a Loss by Abandonment, which will be treated as a Forfeit for Settlement purposes unless Vamble determines a Permitted Void Condition applies.
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Player Readiness is Participant Responsibility
Each participant is responsible for Player Readiness, including functional equipment, adequate power/charged batteries, stable internet, required software/patches/updates, and required account access. User-Attributable Readiness Failures are not, by themselves, a basis for a Contest to be Voided and do not prevent Forfeit or Abandonment consequences.
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No Strategic Disconnects / No Abuse
Voluntary exits, Intentional Disconnects, failure to appear, and similar conduct undertaken to avoid a likely loss, manipulate Settlement, preserve Promotional Credits, or force a Void are prohibited and will be treated as Forfeit/Abandonment and may also result in enforcement actions under Section II. 10 (User Conduct and Responsibilities) and Section XI. (Rules of Play & Contest Integrity Policy)).
8.8 Void and Cancellation (Limited; Integrity-Driven)
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Permitted Void Condition Required
Vamble may assign a Contest the Settlement Status of Voided only where Vamble determines a Permitted Void Condition exists (including a Verified Technical Failure or other qualifying integrity issue) and that Voiding is necessary because fair Completion or reliable verification is not possible and the issue is not attributable to either participant’s conduct.
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Imminent Loss Limitation
Even where a Permitted Void Condition exists, Vamble may deny Void treatment (and instead assign a non-void Settlement Status where permissible) if Vamble determines that a participant’s loss was Imminent or Reasonably Determinable at the time of interruption, or where granting a Void would reasonably reward or enable abuse.
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Cancellation as Administrative Hold (Non-Terminal)
A Contest may be placed into Canceled (Pending Review) as an administrative, non-terminal status where continuation, restart, reschedule, investigation, or verification is required. While Canceled (Pending Review), Stake remains Staked/locked and is not settled. Vamble will resolve the Contest as Rescheduled, Restarted, Voided, or settled by Forfeit/Abandonment as permitted under these Terms.
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Effect of Void on Settlement Entries
Where a Contest is Voided, Settlement Entries (if already posted) may be reversed or adjusted, and Stake will be returned in accordance with these Terms, the Wallet & Funds Terms, and (where applicable) the Incentives Terms, subject to Holds, fraud review, chargebacks, reversals, and other adjustments permitted under the Wallet & Funds Terms and these Terms.
9. FUNDS, FEES, PROCESSORS, AND SUBSCRIPTIONS
9.1 Deposited Funds Consent
By depositing funds into a Wallet, you affirmatively consent to Vamble’s holding, restriction, pooling, use, and deployment of such funds as described in the Wallet & Funds Terms, including Vamble’s retention of any earnings or interest generated.
9.2 Platform Fees
Vamble may charge a Platform Fee for facilitating Contests and providing Platform services. Where a Platform Fee applies to a Contest, it is deducted from the Total Stake to determine the net payout pool and is not an additional amount charged on top of the Stake a User commits. Before you confirm a Contest, the Platform will disclose the fee treatment and the net payout pool (or an equivalent “after-fee” amount).
9.3 Payment Processors
Vamble uses third-party payment processors and, where permitted, cryptocurrency service providers. Your use of such services is subject to their respective terms and conditions. Third-party providers may assess their own fees and may impose delays, holds, or other requirements. To the extent third-party fees apply, they will be disclosed by the third party and/or by Vamble where the Platform can reasonably present them in advance. Vamble is not responsible for third-party provider delays, outages, or errors.
9.4 Fee Mechanics
Fee assessment, calculation, collection, waiver, and refunds (if any) are governed by Section V. (Wallet & Funds Terms), including Section V. 10 (Fees), and, where applicable, the Incentives Terms. For Contests, where a Platform Fee applies, it is deducted from the Total Stake to determine the net payout pool, and Settlement Entries will reflect the resulting credits/debits and release of Staked Balance, as applicable.
9.5 Subscriptions; Auto-Renewal; Free Trials; Cancellation; Refunds
If Vamble offers paid subscriptions, membership tiers, premium features, or other recurring-billing products (collectively, “Subscriptions”), the following terms apply in addition to any Product-specific terms presented at purchase.
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Authorization; Recurring Charges
By purchasing a Subscription, you authorize Vamble (or our payment processors) to charge your selected payment method on a recurring basis at the then-current price, plus applicable taxes, until you cancel. Subscription fees are generally billed in advance of the applicable subscription period.
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Auto-Renewal; Renewal Timing
Your Subscription will automatically renew unless canceled before the renewal date. Renewal timing and billing cadence will be disclosed at checkout and/or in your account settings.
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Free Trials; Promotional Pricing
If a free trial or promotional price is offered, the trial or promotional period and the price that applies after it ends will be disclosed at signup. Unless you cancel before the trial ends, your Subscription will convert to a paid Subscription and you authorize us to charge your payment method for the recurring price disclosed.
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Price Changes
Vamble may change Subscription prices prospectively. If required by applicable law, we will provide advance notice of material price changes and the date the new price takes effect. Continued use after the effective date constitutes acceptance of the new price to the extent permitted by law.
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Cancellation
You may cancel a Subscription through the Platform’s account settings (if available) or by contacting support@vamble.com. Cancellation generally takes effect at the end of the then-current billing period unless otherwise required by law or specified at checkout. We may require account verification before processing cancellation requests.
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Refunds; No Proration (Unless Required by Law or Stated Otherwise)
Except where required by applicable law or expressly stated in writing by Vamble, Subscription fees are non-refundable and we do not provide prorated refunds for partial subscription periods. If Vamble grants a refund or credit in its discretion, it does not create an obligation to do so in the future.
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App Store / Google Play Subscriptions and Billing
If you purchase a Subscription through Apple’s App Store or Google Play (or another marketplace), billing, cancellation, refunds, and account restoration are handled by that marketplace under its terms, and you must manage the Subscription through your marketplace account settings. Marketplace rules may differ from the rules above, and marketplace rules control to the extent they apply.
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Relationship to Wallet; Not a Deposit
Subscription charges and purchases of premium features are not Stake, not Deposits, do not create Wallet Balances, and are not withdrawable. They are separate commercial purchases for access to features and services.
9.6 Chargebacks and Reversals
If a User, or a User’s bank, card issuer, or other financial institution, initiates a chargeback, reversal, or dispute relating to any deposit, payment, or transaction, Vamble may, in addition to any other remedies available under these Terms or applicable law:
- reverse or void associated transactions,
- suspend or terminate the User’s account,
- place temporary Holds on Wallet Balances to restrict use or withdrawal of disputed amounts while an investigation is pending,
- recover the disputed amount, and
- charge the User for any chargeback, reversal, or processing fees incurred by Vamble or its payment processors.
Users acknowledge and agree that they are responsible for all costs, fees, penalties, or losses incurred by Vamble as a result of chargebacks, reversals, or payment disputes attributable to their actions or account activity.
Any hold applied under this Section is an operational ledger restriction only and does not create a custodial, fiduciary, or trust relationship.
9.7 Tax Reporting and Withholding; Payment Conditioning
Payments, withdrawals, and certain payouts may be subject to tax reporting, withholding, or documentation requirements. Vamble may request taxpayer identification and related certifications and may delay, restrict, or condition withdrawals or payouts where required or permitted by law or reasonably necessary to comply with tax reporting or withholding obligations, as described in Section V. (Wallet & Funds Terms) and Section XVI. (Tax Policy & Reporting Notice).
10. USER CONDUCT AND RESPONSIBILITIES
10.1 Compliance with Laws
You are solely responsible for ensuring that your use of the Platform, including participation in Contests and financial transactions, complies with all applicable laws and regulations in your jurisdiction, including those regarding skill-based gaming, online Contests, money transmission, AML, tax reporting, and currency exchange.
10.2 Prohibited Behavior
Prohibited User behavior includes, but is not limited to:
- providing false or misleading information;
- use of VPN, GPS spoofing, emulator spoofing, or location manipulation;
- multi-accounting (explicitly)
- impersonating any person or entity;
- attempting to cheat, collude, manipulate, or otherwise undermine fair play;
- intentional disconnections, quitting, or non-participation to avoid a loss, manipulate Settlement, preserve Promotional Credits, or force a Void;
- harassing, threatening, or abusing other Users;
- accessing or using another person’s account, or allowing any other person to access or use your account;
- playing on behalf of another individual, or permitting another individual to play on your behalf;
- sharing, selling, transferring, or delegating account credentials or gameplay responsibilities;
- win-trading, boosting, sandbagging;
- match fixing, side agreements, off-platform settlement;
- exploiting bugs, vulnerabilities, or loopholes;
- reverse engineering, interfering with, or disrupting the Platform;
- using unauthorized third-party software/tools;
- tampering with evidence (editing, cropping to remove context, removing metadata);
- refusing to cooperate with verification requests; or
- abuse of chargebacks or payment disputes.
10.3 Violation of Terms
Vamble may deny disputes, refuse re-credits, impose Holds, reverse credits, and reserves the right to suspend, restrict, or terminate a User’s account, access, or participation at any time, with or without notice, if Vamble believes the User has violated the Terms, engaged in Prohibited Behavior, suspicious or unlawful behavior, or for other risk, legal, or operational reasons. If a User’s account is terminated without cause, Vamble will make reasonable efforts to return any remaining Cash Balance to the User, subject to AML, fraud, and legal checks. Incentives may be surrendered as described in the Incentives Terms.
Vamble may treat an Abandoned Contest as a Forfeit and may reverse, Void, or adjust Settlement credits obtained through fraud, abuse, error, or violations of the Terms. Such Contests are settled in accordance with Sections II. 8.7 (Forfeit, Abandonment, No-Show, and Player Readiness) and II. 8.8 (Void and Cancellation), V. 18 (Error Correction and Mistaken Credits), and Section XIII. (Dispute Resolution Policy).
11. AML, KYC, AND FRAUD PREVENTION
11.1 Identity Verification
Vamble may require users to complete identity verification (“Know Your Customer” or “KYC”), including submission of government-issued identification, proof of address, biometric verification where permitted, and other information required to verify identity, age, and jurisdiction.
11.2 Biometric Verification; Consent
Where permitted or required, Vamble and/or its verification service providers may use biometric verification (including liveness detection and face geometry templates or similar Biometric Data) to verify identity, age, and account integrity. By creating an Account and attempting verification, you acknowledge and consent to the collection and use of Biometric Data as described in the Privacy Policy (including the Biometric Notice, Consent, Retention, and Destruction provisions). If you decline biometric verification where required for eligibility or compliance, Vamble may restrict or deny access to the Platform or certain features.
11.3 Ongoing Monitoring and Cooperation
Users agree to cooperate fully with any investigation, verification request, phone verification, or compliance review conducted by Vamble or its third-party service providers. This includes providing additional documentation or clarification upon request.
Failure to cooperate may result in account restrictions, suspension, termination, forfeiture of funds and/or reporting to authorities, as permitted by law.
11.4 AML and Fraud Controls
Vamble implements anti-money laundering (“AML”), counter-terrorist financing, and fraud-prevention controls in accordance with applicable laws and industry standards. Vamble may monitor transactions, gameplay activity, and account behavior to detect suspicious or prohibited activity.
11.5 Reporting Obligations
Vamble reserves the right to report suspicious activity, transactions, or User behavior to regulatory authorities, financial institutions, or law enforcement agencies as required or permitted by law.
12. INTELLECTUAL PROPERTY (Vamble and Third Parties)
All Vamble trademarks, logos, software, content, and materials (“Platform IP”) are the property of Vamble or its licensors and may not be used or copied without express written consent.
12.1 Trademarks; Impersonation; Reporting and Enforcement
You may not use the Platform in a way that infringes, dilutes, or misappropriates any third party trademark, service mark, trade dress, brand identifier, or other proprietary rights, and you may not impersonate any person or entity or misrepresent your affiliation with any person or entity (including by using a confusingly similar Handle, profile name, logo, or branding).
If you believe content or a Handle infringes your trademark rights or constitutes impersonation, you may submit a report to support@vamble.com with: (i) your name and contact information; (ii) identification of the content/Handle at issue and where it appears; (iii) an explanation of the rights you claim and why the content/Handle is infringing or impersonating; and (iv) supporting documentation reasonably sufficient to evaluate the claim (for example, trademark registration details or evidence of authorization). Vamble may remove content, restrict visibility, require changes to a Handle or profile, or take other enforcement action in its discretion consistent with these Terms, the Rules of Play & Contest Integrity Policy, and applicable law.
13. USER CONTENT; PUBLIC FEATURES; MODERATION
13.1 License to Vamble
You grant Vamble a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and safety), publish, display, perform, distribute, and otherwise use your User Content as necessary to operate, secure, support, and improve the Platform, enforce these Terms, resolve disputes, and comply with legal obligations. Where you separately provide affirmative consent for marketing use, Vamble may use the applicable content for those consent-based purposes as described in the Privacy Policy and any applicable release terms.
13.2 Public and Shared Features
You understand that certain User Content may be visible to other Users or the public depending on the feature and your settings, and you are responsible for the content you choose to share.
13.3 Removal; Enforcement
Vamble may remove, disable access to, or restrict User Content at any time in its sole discretion, including for compliance, safety, integrity, dispute handling, or suspected violations of these Terms. Vamble has no obligation to host or maintain any User Content.
13.4 Representations
You represent and warrant that you own or have all necessary rights to your User Content and that it does not infringe or violate any third-party rights (including copyright, trademark, privacy, or publicity rights) and complies with these Terms and applicable law.
14. COPYRIGHT POLICY (DMCA) AND REPEAT INFRINGERS
14.1 DMCA Notice
If you believe content on the Platform infringes your copyright, you may submit a written DMCA notice to Vamble’s designated agent at: copyright@vamble.com. Your notice must include: (i) identification of the copyrighted work claimed to be infringed; (ii) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (iii) your contact information; (iv) a statement that you have a good-faith belief the use is not authorized; (v) a statement under penalty of perjury that the information is accurate and that you are the owner or authorized to act; and (vi) your physical or electronic signature.
14.2 Counter-Notice
If you believe your content was removed or disabled due to mistake or misidentification, you may submit a counter-notice including: (i) identification of the removed material and where it appeared; (ii) a statement under penalty of perjury that you have a good-faith belief the removal was a mistake; (iii) your name, address, and phone number; (iv) consent to jurisdiction of the applicable federal district court; and (v) your physical or electronic signature.
14.3 Repeat Infringers
Vamble may terminate or restrict accounts of Users who are determined to be repeat infringers in appropriate circumstances, consistent with applicable law.
14.4 No Duty to Monitor
Vamble is not obligated to monitor User Content for infringement but may do so in its discretion.
15. DISCLAIMERS AND LIMITATION OF LIABILITY
15.1 No Warranty
Vamble provides the Platform “as is” and “as available,” without warranties of any kind, express or implied. Vamble disclaims all liability for the legality of your participation or for any losses incurred as a result of use.
15.2 Analytics; No Reliance; No Professional Advice
The Platform may display statistics, rankings, performance indicators, matchup history, projections, or other analytics or scoring signals (collectively, “Analytics”) based on information provided by Users, third parties, or generated by the Platform. Analytics are provided for informational and entertainment purposes only. Analytics are not, and are not intended to be, professional advice of any kind (including financial, investment, legal, tax, or medical advice), and are not offered as “odds,” wagering advice, or a prediction or guarantee of any Contest outcome. Analytics may be inaccurate, incomplete, delayed, or unavailable. You are solely responsible for how you use Analytics and for any decisions you make. Do not rely on Analytics as the basis for any decision, and independently verify any information that is important to you.
15.3 Limitation of Liability
To the maximum extent permitted by law, Vamble, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Platform, even if advised of the possibility.
15.4 Errors and Omissions Disclaimer
Vamble does not warrant the accuracy, completeness, or reliability of any data, analytics, insights, or information generated, derived, shared, or made available through the Platform, including data obtained from users or third parties.
To the fullest extent permitted by law, Vamble disclaims liability for any errors, omissions, inaccuracies, or decisions made in reliance on such information, whether arising from technical limitations, third-party sources, automated systems, or human review.
15.5 Platform Availability; No Guarantee of Service
Vamble does not guarantee uninterrupted, timely, secure, or error-free access to the Platform or any feature, Contest, or service. Access may be suspended, limited, delayed, or unavailable due to maintenance, upgrades, technical failures, third-party service outages, network disruptions, force majeure events, regulatory actions, or other causes beyond Vamble’s reasonable control.
Vamble shall not be liable for any losses, damages, or delays resulting from Platform unavailability, service interruptions, or technical issues, to the maximum extent permitted by law.
15.6 Indemnification
You agree to indemnify, defend, and hold harmless Vamble and its affiliates from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Platform or violation of this Agreement.
15.7 Liability Cap
To the maximum extent permitted by law, Vamble’s total cumulative liability to any User for any claims arising out of or relating to the Platform, these Terms, or any associated services shall not exceed the greater of:
(a) the total amount of Fees actually paid by the User to Vamble in the twelve (12) months preceding the claim, or
(b) one hundred U.S. dollars ($100).
This limitation applies to all claims, whether based in contract, tort, negligence, strict liability, statute, or otherwise, even if Vamble has been advised of the possibility of such damages.
16. PRIVACY
Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including any sale/sharing of personal information where permitted by law and your choices (including opt-out mechanisms such as “Do Not Sell or Share My Personal Information,” where applicable).
17. GOVERNING LAW, JURISDICTION, AND DISPUTE RESOLUTION
17.1 Governing Law, Venue, and Enforcement
These Terms and any dispute, claim, or controversy arising out of or relating to the Platform, these Terms, or any transaction or relationship between you and Vamble shall be governed by and construed in accordance with the laws of the State of Delaware and the laws of the United States, without regard to conflict of laws principles.
The Parties expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods (1980).
Except as otherwise provided in the Arbitration Agreement below, any action or proceeding that is not subject to arbitration, including actions to compel arbitration, to enforce or vacate an arbitration award, or to seek injunctive or equitable relief, shall be brought exclusively in the state or federal courts located within the State of Delaware. The Parties consent to the personal jurisdiction and venue of such courts.
A Party that obtains a final judgment or arbitration award against the other Party may enforce such judgment or award in any court of competent jurisdiction.
17.2 International Use
If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with all local laws. Nothing in these Terms limits Vamble’s right to comply with applicable laws, regulations, or lawful requests from authorities in any jurisdiction.
18. ARBITRATION
18.1 Informal Resolution First (Required Notice of Dispute)
Before starting arbitration, You and Vamble agree to try to resolve the dispute informally. The Party initiating the dispute must send a written Notice of Dispute to the other Party that includes: (i) the claimant’s name and username, (ii) the email associated with the account, (iii) the Contest ID and/or transaction ID if applicable, (iv) a brief description of the dispute and the relief requested, and (v) a good-faith proposal to resolve the matter.
Notices to Vamble must be sent to legal@vamble.com with subject line: “Notice of Dispute” and may also be sent by mail in accordance with Section II. 21.8 (Contact). Notices to You will be sent to the email on file for your account.
No Party may commence arbitration before thirty (30) days after a complete Notice of Dispute is received. Any applicable limitations period is tolled during this thirty (30) day informal resolution period, to the maximum extent permitted by law.
If the Parties do not resolve the dispute within thirty (30) days after receipt of the Notice of Dispute, either Party may proceed as permitted below.
18.2 Agreement to Arbitrate; Scope
Except where prohibited by law, and except as provided in Sections II. 18.3 (Small Claims Carve-Out) and II. 18.4 (Public Injunctive Relief), any dispute, claim, or controversy arising out of or relating to the Platform, these Terms, your account, Wallet, Contests, Incentives, Prizes, Fees, chargebacks, enforcement actions, or any relationship between you and Vamble shall be resolved by final and binding individual arbitration, rather than in court. This includes claims based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, or negligence), or any other legal theory.
Before initiating arbitration, the Parties must first comply with Section II. 18.1 (Informal Resolution First (Required Notice of Dispute)).
18.3 Small Claims Carve-Out
Either Party may bring an individual action in small claims court if the claim qualifies and remains in that court on an individual (non-class, non-representative) basis. If you are a consumer, you may bring such claim in the small claims court for the county (or equivalent) where you reside, unless applicable law requires otherwise.
18.4 Public Injunctive Relief (California / McGill Compliance)
Nothing in this Arbitration Agreement prevents either Party from seeking public injunctive relief in a court of competent jurisdiction where such relief is not subject to arbitration under applicable law. The Parties agree that a court, not an arbitrator, will decide whether a request is for public injunctive relief that must be heard in court.
18.5 Arbitration Administrator; AAA Default; JAMS Election With Anti-Abuse Guardrails
Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (if you are a consumer) or other applicable AAA rules, unless you make a valid election for JAMS as described below.
You may elect JAMS instead of AAA only by sending Vamble a written election notice to legal@vamble.com before you file an arbitration demand. Your election notice must include your name, username, the email on file, and a clear statement: “I elect JAMS as the arbitration administrator.”
If you do not make a valid election before filing, AAA is the default administrator.
If a Party files with the non-elected administrator (or files with JAMS without a timely election), the filing must be re-filed with the correct administrator, and the initial filing will have no effect except to toll limitations periods to the extent permitted by law.
If the chosen administrator is unavailable, declines to administer, or materially changes its rules in a way that would undermine the Parties’ intent to arbitrate on the terms stated here, arbitration will proceed with the alternate administrator (AAA or JAMS). If neither is available, a court of competent jurisdiction shall appoint a neutral arbitrator consistent with this Agreement.
18.6 Location; Remote Options; Consumer Fairness
Arbitration will be conducted remotely (including by video, phone, or written submissions) unless the arbitrator determines that an in-person hearing is necessary. If an in-person hearing is necessary: (i) if you are a consumer residing in the United States, the hearing will take place in the county (or equivalent) where you reside, unless you and Vamble agree otherwise; and (ii) otherwise, the hearing will take place in Delaware. Nothing in this Section limits Vamble’s right to seek provisional or injunctive relief in court as permitted under these Terms.
18.7 Individual Basis Only; Class/Representative Action Waiver
Arbitration shall proceed on an individual basis only. You and Vamble waive any right to participate in or bring class actions, collective actions, representative actions, private attorney general actions, or consolidated arbitrations, except to the extent such a waiver is prohibited by applicable law.
The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
18.8 Arbitrator Authority; Delegation; Court Role for Class Waiver and Public Injunction
The arbitrator shall have authority to resolve disputes concerning the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or part of this Arbitration Agreement is void or voidable, except that: (i) a court will decide any dispute about the validity or enforceability of the class/representative action waiver in Section II. 18.7 (Individual Basis Only; Class/Representative Action Waiver), and (ii) a court will decide whether a request is for public injunctive relief that must be heard in court under Section II. 18.4 (Public Injunctive Relief (California / McGill Compliance)).
18.9 Fees and Costs (Consumer-Fairness Standard)
Arbitration fees and costs will be allocated in accordance with the administrator’s rules and governing law. If you are a consumer, Vamble will pay or reimburse arbitration filing fees and arbitrator fees to the extent required by the applicable administrator’s consumer rules and/or applicable law.
Vamble will not seek to recover its attorneys’ fees or arbitration costs from you unless the arbitrator determines your claim was frivolous or brought in bad faith, or unless otherwise permitted by applicable law.
18.10 Batching for Coordinated Filings (Mass-Arbitration Procedure)
To reduce administrative abuse and promote efficient resolution, if twenty-five (25) or more substantially similar arbitration demands are filed against Vamble by or with the assistance of the same law firm(s) or organization(s) and raise common issues of law and fact (“Coordinated Filings”), the Parties agree that:
- The administrator will batch the Coordinated Filings into groups of up to twenty-five (25).
- The Parties will select one batch to proceed first as a bellwether batch, and arbitration of the remaining batches will be stayed while the bellwether batch proceeds.
- The Parties will participate in a mandatory settlement conference after the bellwether batch decisions (or earlier by agreement) to attempt resolution of remaining claims.
- Any applicable limitation periods remain tolled for stayed claims from the date they were first submitted to the administrator, to the maximum extent permitted by law.
This batching procedure is intended to reduce administrative burden and promote efficient resolution while preserving individual claims and individual relief; it does not permit class or representative relief.
18.11 Opt-Out Right
You may opt out of this Arbitration Agreement by sending written notice to legal@vamble.com within thirty (30) days of creating your account. The notice must include your name, username, the email associated with your account, and a clear statement that you are opting out of arbitration.
If you opt out, disputes shall be resolved exclusively in the state or federal courts located in Delaware, as set forth in Section II. 17.1 (Governing Law, Venue, and Enforcement), subject to applicable consumer protections and applicable law.
18.12 Severability (Arbitration Severability Rules)
If any portion of this Arbitration Agreement is found unenforceable, the unenforceable portion will be severed, and the remainder will be enforced to the maximum extent permitted by law. If the class/representative action waiver in Section II. 18.7 (Individual Basis Only; Class/Representative Action Waiver) is found unenforceable for a particular claim and cannot be severed, then that claim (and only that claim) shall proceed in court, not arbitration.
This Section governs severability for the Arbitration Agreement notwithstanding any general severability provision elsewhere in this Agreement.
19. ASSIGNMENT; SUCCESSORS
20. AMENDMENTS
Vamble reserves the right to update, modify, or revise this Agreement at any time. Updates will be posted to the Platform, and continued use constitutes acceptance of the updated terms. Material changes will be communicated by email or prominent notice.
21. MISCELLANEOUS
21.1 No Partnership or Agency
Nothing in the Terms creates or shall be deemed to create any partnership, joint venture, agency, fiduciary, or employment relationship between Vamble and any User. Users act solely on their own behalf when participating in Contests.
21.2 Force Majeure
Vamble shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, sanctions, power failures, internet or cloud service outages, payment processor failures, or failures of third-party services or infrastructure.
21.3 No Assignment by Users
You may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without Vamble’s prior written consent. Any attempted assignment in violation of this Section is void.
21.4 Assignment by Vamble; Successor
Vamble may assign, transfer, or delegate these Terms (in whole or in part), and any rights or obligations under them, without your consent, including in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, or by operation of law. These Terms are binding on, and will inure to the benefit of, Vamble and its successors and permitted assigns.
21.5 Feedback
If you provide Vamble with any suggestions, ideas, improvements, recommendations, feature requests, test results, bug reports, content, or other feedback regarding the Platform or Vamble’s products or services (“Feedback”), you agree that: (a) Feedback is provided voluntarily and without restriction; (b) Vamble may use, reproduce, modify, adapt, publish, distribute, and otherwise exploit the Feedback for any purpose, in any manner, without notice, attribution, or compensation to you; and (c) you grant Vamble a perpetual, worldwide, non-exclusive, royalty-free, fully paid, irrevocable, transferable, and sublicensable license to use and exploit the Feedback as described above. Feedback does not create any confidential, fiduciary, or compensation obligation, and does not grant you any ownership interest in any Vamble product, feature, or intellectual property.
Do not submit Feedback that you believe is confidential or proprietary to any third party unless you have permission to do so.
21.6 Severability
If any part of this Agreement is found unenforceable, the remaining provisions will remain in effect. However, for disputes subject to the Arbitration Agreement, the severability rules in Section II. 18.12 (Severability (Arbitration Severability Rules)) control to the extent of any conflict.
21.7 Entire Agreement
This Agreement, together with all policies and disclosures incorporated by reference (including the Privacy Policy, Legal Disclaimer, Wallet & Funds Terms, Incentives Terms, Prize Terms, and other policies listed in this Agreement), constitutes the entire agreement between you and Vamble with respect to the Platform.
21.8 Contact
For questions about these Terms, contact:
Mail: Vamble, Inc.
251 Little Falls Dr.
Wilmington, DE 19808
Email: support@vamble.com (Support) | legal@vamble.com (Legal) | privacy@vamble.com (Privacy)
BY CREATING AN ACCOUNT OR USING THE PLATFORM, YOU AGREE TO THESE TERMS OF SERVICE AND USER AGREEMENT, THE LEGAL DISCLAIMER, AND PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE VAMBLE.